Quality online help systems can create a positive end-user experience and reduce technical support calls. We create the online help systems you desire, allowing users to easily and intuitively use and navigate your software applications. Whatever the complexity of your application and the needs of your end users, we work with you to meet your business goals, giving you the potential to increase profits, improve ramp-up time, increase performance, and reduce your costs.
We can help you get started with your online help system
If you need assistance addressing a specific challenge or you want to evaluate your software online help system options, let us put our experience to work for you. We will work within your organization to understand your issues, challenges, and needs to determine what type of online help is right for your application. Careful planning is required to ensure that you choose the most appropriate type of online help and that the help functionality both complements your software application and supports the way in which end users are likely to use it. We create online help solutions ranging from relatively simple, focusing on 20-30 topics, to quite complex, involving hundreds of topics, delivered to your developers to integrate into your software.