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InfoPros Online Help

Online Help for a Better Customer Experience

Online Help for a Better Customer Experience

If you need Online Help for your product or software application, InfoPros has the experience and skills to deliver the results you require. Whether you are looking to reduce the number of customer service calls, enhance the ease of use of your software or product, or provide immediate, context-specific assistance to customers, InfoPros can tailor a solution for you.

Online Help may be relatively simple, focusing on a handful of topics, or quite complex, involving hundreds of topics. The size of your project depends on the complexity of your application or product and your budget. With a full-time staff of experienced writers, graphic designers, and information architects, InfoPros develops Online Help systems that are comprehensive and intuitive.

Online Help can create a positive customer experience and reduce technical support calls when carefully designed. It must complement your software application or product and be intuitive to your typical end user. InfoPros has the experience you need to determine what type of Online Help is right for your needs as well as those of your end users:

Examples of the Online Help systems we have developed for Clients in various industries: