Industry-leading companies have come to rely upon InfoPros for effective technical content. Below is a partial list of companies that engage InfoPros for their technical content needs.
Advanced Instruments is a supplier and manufacturer of equipment used in clinical, pharmaceutical, and biotechnology labs. InfoPros is developing and updating user guides and white papers, to help Advanced Instruments provide exemplary customer support.
The international financial services company, American Express utilizes InfoPros on multiple continents to create policy documentation for internal and external partners, as well as merchants. These policy documents are published in up to three languages.
ASSA ABLOY, a global leader in door opening solutions, works with InfoPros to create product documentation. InfoPros works with ASSA ABLOY’s product engineering groups to create new catalogs as well as providing ongoing support to update existing catalogs and develop product documentation.
Cisco, a worldwide technology and networking leader, utilizes InfoPros for a variety of technical documentation needs, including software and hardware documentation, technical notes, configuration guides, field notices, webpage help and maintenance, and much more.
Comcast-XFINITY markets consumer cable television, telephone, internet, and wireless services for Comcast. InfoPros initially performed in-depth analysis, restructuring, and rewriting of 100+ articles in the XFINITY Home Help & Support knowledge base used by XFINITY customers and support agents. InfoPros provides ongoing support to develop new articles and review and update existing articles with the end user in mind.
Dometic manufactures appliances, products, and accessories for the RV, boat and lodging industries. InfoPros develops and updates I/O manuals, user guides, warranty documents, parts lists, service instructions, repair manuals and kit instructions as well as handling translation services.
Cooper Power Systems, a subsidiary of Eaton, engineers and manufactures electrical equipment, components, and systems. InfoPros provides ongoing support to Eaton-Cooper Power Systems to develop, update and rebrand existing manuals.
Google came to InfoPros for API documentation and help with internal support. InfoPros analyzes the articles and documents, updates the content, and develop support articles for Google’s internal support system.
Hill-Rom is a leading manufacturer of healthcare equipment and medical technology systems. Hill-Rom engages InfoPros to develop and update their product documentation, including training manuals and quick reference guides.
The Home Depot is the world’s largest home improvement retailer. InfoPros is part of The Home Depot’s onboarding process for its private label products, working with the company’s suppliers worldwide to develop instruction manuals for all of its product lines.
Intuitive Surgical develops, manufactures, and markets robotic technologies and is the industry leader for robotic-assisted invasive surgery. InfoPros works with Intuitive Surgical to develop compliance documentation to meet new regulatory requirements.
Motorola Mobility, a Lenovo Company, is an innovative consumer electronics and telecommunications company. InfoPros develops training, as well as, service and repair manuals for their entire line of smart phones.
National Oilwell Varco is a leading manufacturer of equipment and components to the oil and gas drilling and product industry. NOV engages InfoPros to create operation and maintenance manuals for their onshore drilling products.
Parata, a healthcare manufacturer of pharmacy technology, enlists InfoPros to provide ongoing outsourcing support and document optimization, to develop an online-help mobile app for iOS users, to edit and update videos for Parata’s Online Documentation Library, as well as working with engineers at Parata to develop interactive diagrams of product components.
TMEIC specializes in industrial electric and automation systems for industrial plants. TMEIC relies on InfoPros to work with their engineers to create product and system documentation, leveraging their vast amount of tribal knowledge.
TransUnion, one of the major consumer credit reporting agencies and global risk information provider, engages InfoPros to develop and update documentation, training, online help, translations, web support and so much more.