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Improving Training ROI for Salespeople and End Users

To leverage product training for the best return on investment (ROI), companies need to examine their audiences and match the solutions to those individuals. At InfoPros, most of the product and equipment training programs are developed for salespeople or end-users. Instructional designers and technical writers first need to ensure the desired product information applies to…

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Looking for a Desktop Publisher/Web Design Specialist

Title: Desktop Publisher/Web Design Specialist Location: Brookfield, Wisconsin; Durham, NC; Rochester, NY; Colorado Springs, CO Come join a successful team of technical communicators supporting a diverse set of client communication needs! At InfoPros, we develop documentation and courseware required to support our clients’ products, processes, and software applications. This focus and our staff of professional…

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How to Create Good, User-Friendly Technical Documentation

Good technical documentation is crafted by writers who know what to do and look for to follow the attributes of good technical documentation: Creators of good technical documentation: Know the audience for and purpose of the document Identify all regulations and standards that must be followed Clarify all safety issues or concerns Confirm the style…

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6 Tips for Creating Product Documentation That Talks to Your Customer

6 Tips for Creating Product Documentation That Talks to Your Customer The days of pushing pages and pages of product information onto your customers are over. Today’s customers are smart, tech savvy, and connected. A customer’s means of obtaining content went from reading bulky manuals to downloading PDFs. Nowadays, these 2 methods are becoming more…

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InfoPros is Open and Continues to Support Clients

With so much uncertainty around the COVID-19 pandemic, we would like to reassure you that InfoPros is well prepared to continue serving our clients and delivering projects as scheduled. InfoPros is committed to keeping our team and clients safe by eliminating onsite visits, adhering to social distancing, and working remotely. While taking these protective measures,…

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Outsourcing your Medical Writing Services Makes Good Business Sense

Is your in-house medical writing team understaffed, overloaded, and overwhelmed? If so, consider the advantages of outsourcing your overload to a vendor that specializes in the healthcare and medical devices industries. Outsourcing makes good business sense: If your organization suffers from any of the following, outsourcing your medical writing and training can save your organization money while…

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7 Steps for a Successful Medical Device Launch

A medical device launch represents a significant revenue investment and profit opportunity for a company. Launching a new medical device can yield new markets, bring new customers, and increase business with existing customers. InfoPros is well-versed in medical device launches, and we have the technical content expertise you need to be efficient and successful. From…

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