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6 Tips for Creating Product Documentation That Talks to Your Customer

6 Tips for Creating Product Documentation That Talks to Your Customer The days of pushing pages and pages of product information onto your customers are over. Today’s customers are smart, tech savvy, and connected. A customer’s means of obtaining content went from reading bulky manuals to downloading PDFs. Nowadays, these 2 methods are becoming more…

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InfoPros is Open and Continues to Support Clients

With so much uncertainty around the COVID-19 pandemic, we would like to reassure you that InfoPros is well prepared to continue serving our clients and delivering projects as scheduled. InfoPros is committed to keeping our team and clients safe by eliminating onsite visits, adhering to social distancing, and working remotely. While taking these protective measures,…

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Outsourcing your Medical Writing Services Makes Good Business Sense

Is your in-house medical writing team understaffed, overloaded, and overwhelmed? If so, consider the advantages of outsourcing your overload to a vendor that specializes in the healthcare and medical devices industries. Outsourcing makes good business sense: If your organization suffers from any of the following, outsourcing your medical writing and training can save your organization money while…

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7 Steps for a Successful Medical Device Launch

A medical device launch represents a significant revenue investment and profit opportunity for a company. Launching a new medical device can yield new markets, bring new customers, and increase business with existing customers. InfoPros is well-versed in medical device launches, and we have the technical content expertise you need to be efficient and successful. From…

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3 Resolutions all Technical Documentation Departments Should Adopt

Happy New Year! Congratulations, you made it through another year of anticipatory project kick-offs, exciting new products and features, stressful deadlines, late night reviews, around-the-clock verification, and product launch celebrations! If you are like many device and equipment manufacturers, these regular cycles of anticipation, excitement, stress, exhaustion, and celebration can be physically and emotionally draining.…

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27 Essential Questions for New Product Launch Documentation

How do you take an idea and turn it into a commercially viable product? From development to product launch, there are many questions that companies must answer. Defining Your Product Purpose The first step is to understand whether your product has significant impact to be understood, conceptualized, and needed. 1. Who will be involved in…

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InfoPros and Novatek Communications Announce Merger

Combined company poised to be a leader in technical documentation and courseware development solutions for industry sectors in technology, manufacturing, finance, medical devices, healthcare, and more. Colorado Springs, CO and Rochester, NY – Novatek Communications, Inc. and InfoPros reached an agreement as of November 1st to merge under the name InfoPros. Novatek and InfoPros are…

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