XFINITY Engages InfoPros to Support Expanding Product Portfolio

XFINITY is rapidly expanding the products and services it offers its customers.

PHILADELPHIA, PA—XFINITY, a Comcast company, has engaged InfoPros to update and enhance its library of product documentation. XFINITY Home delivers security and home automation services, while the new XFINITY Stream service provides Internet-based TV. XFINITY engages InfoProsProducing up-to-date, easy-to-use product information has become a major challenge. Comcast wanted a partner that had the know-how and scale to support its needs, and earlier this year selected InfoPros as that partner.

InfoPros has worked with a wide variety of companies that provide consumer-focused products and services, including The Home Depot and American Express. As with all of its Clients, InfoPros put in place a project team that works closely with the XFINITY subject matter experts to quickly and efficiently get up to speed on the products and services. InfoPros then creates best-in-class customer documentation that is published in a Comcast online knowledge base.

InfoPros has been developing and maintaining the technical content that supports its Clients’ products, processes and software applications since 1994.  Contact us today, and learn more about the InfoPros Advantage.