HID Global Corporation partners with InfoPros for its documentation services

InfoPros creates a virtual project team to meet the needs of the secure identity solutions company

HID Global is the trusted leader in products, services and solutions related to the creation, management, and use of secure identities for millions of customeoutsourcing documentation servicesrs worldwide. Their documentation requires a partner that can support their extensive suite of documents, including Quick Start Guides, Knowledge Articles, Release Notes and User Manuals. HID also requires a partner with a broad technical skill set, as they use multiple software programs to create and organize documents.  Additionally, HID needs onsite support at their offices in Colorado and Minnesota.

The InfoPros team provided a complete content development solution to fulfill HID’s requirements by creating a virtual project team that provides a combination of on- and off-site personnel that can adjust to fluctuating needs and workload at any given time. InfoPros’ solution for HID provides the skill sets, expertise, flexibility and options to handle the constantly changing workload. By leveraging InfoPros as their content development partner, the function of document management becomes a variable, versus a fixed cost, and provides access to best-in-class skills sets.

Outsourcing content development and ongoing support allows companies to cost effectively manage demand fluctuations by paying for only what they need, when they need it – a proven strategy that has led companies like Cisco, TransUnion and Home Depot to select InfoPros as their content development partner.

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