Global Finishing Solutions Turns To InfoPros to Improve Product Documentation

Global Finishing Solutions (GFS) selected InfoPros to assist them with upgrading their product documentation as well as gfs_logo-blackstreamline the processes used to develop, maintain, and publish their documentation. GFS is a leading manufacturer of paint booths, spray booths, and finishing systems for industrial coating and finishing, automotive body shops, aerospace finishing, and truck and large equipment finishing.

InfoPros suggested first conducting an in-depth analysis of their product documentation processes as well as how the documentation is being used by customers and stakeholders. GFS agreed and engaged InfoPros to do the analysis.

During this analysis, InfoPros met with a variety of GFS business units to gain an understanding of the needs, challenges, and goals facing them. When conducting an analysis, InfoPros looks at the content, target audience, process, tools, and delivery strategy of the documentation. Working with GFS, InfoPros developed a blueprint that provides more targeted documentation for their customers while driving efficiencies with respect to developing, maintaining, and publishing the GFS product documentation library.

InfoPros has been serving the documentation and course development needs of its clients since 1994. When you partner with InfoPros, you benefit from the knowledge, experience, and resources InfoPros has gained from successfully supporting the diverse needs of its clients. Contact InfoPros today, and learn more about doing an Analysis.