4 Benefits to Outsourcing API Documentation

4-benefits-of-api-documentation

4 Benefits to Outsourcing API Documentation

  • Increased Productivity
    • Outsourcing documentation allows developers to focus on developing software instead of spending time on non-core tasks.
    • Outsourcing technical writing makes it easier to develop to the next API quicker, while still achieving quality documentation.
    • Fast Turnaround with Immediate access to technical writers. With immediate access to trained technical writers, documentation can begin according to the project schedule, rather than being dependent on the availability of in-house staff.
    • Effective outsourcing using skilled technical writing resources ensures quality API documentation deliverables, on time and on budget.
  • Flexibility
    • Documentation departments face tremendous workloads and strict deadlines when supporting new API and major software releases. Using external documentation services increases resource flexibility to help reduce the time to market, thus saving time and cost.
    • Variable workloads make juggling timelines and an adequately staffed department almost impossible. Outsourcing allows your organization to pay only for the technical writing work needed, saving on salary costs, employee benefits, office space, real estate, support staff, and equipment.
  • Reduced Customer Service and Support Calls
    • The cost of poor API documentation is constantly on the rise, increasing customer service and support calls and potentially costing your business by minimizing a user’s desire to adopt the software. With improved user documentation, a savings of tens of thousands of dollars could be realized over the software’s lifecycle, not to mention the benefits of an improved user experience
  • Unique to InfoPros: Project Management
    • In-house Project Managers with best-in-class experience managing successful projects.
    • Your organization sets the objectives, our Project Managers manage the API documentation process, ensuring adherence to the project scope, budget, and timeline.
    • Offload the burden of documentation development and management. Receive regular status reporting that allows you to stay updated on the project without extensive involvement.